Frequently Asked Questions
Everything you need to know about our workshops, booking process, and payment options.
How do I register my child for a workshop?
Browse our workshops, select the one that fits your child, choose available dates, and complete the secure checkout. You will receive a confirmation email with all the details, including location and what to bring.
Can I cancel or reschedule a booking?
Yes. You can cancel or reschedule free of charge up to 48 hours before the session starts. After that window, cancellations are subject to the facilitator's individual policy, which is displayed on each workshop listing.
How do I find activities for my children?
Use our Browse page to search by location, activity type, age range, and schedule. You can filter results to find the perfect match for your child and save favorites to compare later.
How does the waitlist work?
When a session is full, you can join the waitlist. If a spot opens up, you will be notified automatically in the order you joined. You can manage your waitlist positions from your family dashboard.
Still have questions?
Our support team is here to help. Reach out and we will get back to you within one business day.